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100 Years of Uncommon Excellence
™
DIXON
Celebrates
100
Years of
Uncommon Excellence
™
"They aren’t just words on a paper. We live and breathe the
Six Pillars
."
-Bob Grace, President
t's a momentous milestone few privately owned
companies ever reach: In 2016, Dixon celebrates
its 100th anniversary.
Headquartered in Chestertown, MD, with distribution
centers around the globe, Dixon has grown to become a
leading innovator in the hose coupling industry.
However, the heart of the company and its success is
the work ethic and founding philosophy of the man who
created Dixon on March 21, 1916. Howard W. Goodall
and his vision and drive still inspire the men and women
of Dixon today.
"I am convinced that we are successful because
we've always had leaders who value the contributions of
employees at all levels," says CEO Richard L. ("R.L.")
Goodall, grandson of Howard W. ("H.W.") Goodall. "It’s
about treating people right—about applying the Golden
Rule, with both our customers and our employees. It's
really that simple."
Dixon President Bob Grace, who has been with the
company for a quarter of its 100-year run, says, "It's the
people we've had at Dixon over those 100 years who
have made the company so successful." Though Dixon
has grown from a single plant in downtown Philadelphia
to a thriving business with manufacturing and
distribution centers spread across four continents, its
founding values have never wavered, he says. These
values continue to infuse every level of the company
today, from the factory floor to a far-flung distribution site
in Perth, Australia.
Grace points to the "Six Pillars" of character—
trustworthiness, respect, responsibility, fairness,
caring and citizenship—as being central to the
company's mission of uncommon excellence. "It's very
reassuring to know that these are the values we live by
here at Dixon," he says. "They aren't just words on a
paper. We live and breathe the Six Pillars."
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